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Frequently asked questions
Do you offer custom sizing, or only standard dimensions?
- While we have standard sizes available, we can accommodate custom dimensions for specific projects. Please contact us with your requirements for a custom quote.
Can these items be used outdoors?
- Unless otherwise specified as "outdoor treated," our products are intended for indoor use. Direct exposure to rain or heavy sunlight may cause the wood to warp or the colors to shift over time.
How should I clean my printed wood product?
- Use a soft, dry microfiber cloth to dust the surface. Avoid harsh chemicals or soaking the wood in water, as moisture can damage the natural fibers.
What happens if my order arrives damaged?
- Wood can be sensitive during transit. If your item arrives cracked or damaged, please take a photo and contact us within 48 hours so we can arrange a replacement
What is your return policy for furniture?
- want you to love your purchase. If you are not satisfied, we offer a 30-day return window. Please note that custom-made or personalized items are generally non-returnable unless there is a manufacturing defect.